Research Executive - Qualitative Research Operations

The insight team’s mission is to influence Tesco to make confident decisions because we understand Customers and Colleagues better than anyone. Our key priorities are setting the customer agenda, commercialising insight, storytelling and democratising insight across the business.

This is a new role offering an exciting opportunity to help build our internal qualitative research capability. Working with the Research Manager – Fieldwork Operations, this role will help enable us deliver qualitative research sessions by supporting recruitment and project management

• Recruiting customers from our internal panel to attend live research sessions, both online and face to face, including scheduling research sessions.
• Running recruitment screener questionnaires via our in-house survey tool and customer panel.
• Pre-screening phone calls to potential research attendees.
• Attending research sessions to welcome customers and host the event
• Helping to manage the recording equipment needed for the research sessions

• Problem solving skills and resilience
• On occasion you may be required to work irregular hours, with time off in lieu of any work outside of contracted hours
• Confident verbal communication skills
• A valid driving license as you will be required to travel within the UK on occasion.
• Comfortable with tech involved in filming & recording customer research.

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 10% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying