Product Manager - IGHS CE

Tesco Business Services & Technology (TBST) was established in Budapest in 2019, supporting the Tesco retail business in Central Europe and the Tesco Group. TBST is part of our global business services and technology organisations within Tesco.

In Budapest, our Technology hub currently employs near 200 – and growing number – of highly trained software engineers and product managers who are implementing global software development projects across fulfilment, pricing, supplier management, online and in-store loss prevention, and our online grocery sites.

Our teams consist of individuals who can truly make a difference. Focusing on building a world-class business services centre alongside cutting edge technology capability, they are working towards our goal of serving our customers and colleagues a little better every day. We are expanding our operations locally and we are looking for the best talent. Let’s shape the retail technology landscape together!

What's in it for you

Tesco is a diverse and exciting employer, dedicated to being #aplacetogeton, providing career defining opportunities to all of our colleagues. If you chose to join our business, we will provide you with:

• Competitive Salary and benefits package - yearly bonus, private health insurance, cafeteria, permanent discount in Tesco stores, Macbook
• Opportunity to visit Tesco technology hubs in other countries
• A learning culture and excellent opportunities to develop your career within your chosen field or something altogether new
• Varied and exciting projects to play a part in – there is always something new and exciting in the pipeline

This is a phenomenal opportunity for an ambitious and proven Product Manager.
Join our team if you strive to be the best in the world at what you do and want to be surrounded by others who do so as well!

#LI-BB1

Our key strategy is to grow our online business in our international markets – Czech Republic, Slovakia, and Hungary. As part of this strategy, we are looking at offering customers new propositions, optimize the digital experience, increase number of customers and market share in Central Europe.

We are looking for a talented, energetic, and highly motivated Product Manager to join our CE International Grocery Home Shopping team at Tesco. This role is responsible for executing strategy, managing roadmap, development and optimization of existing and new capabilities and features to achieve parity between Tesco digital grocery platforms.

CE IGHS PM is expected to work in a highly collaborative and iterative manner with designated engineers, designers, analysts, and researchers to deliver top customer experience in online shopping journeys while assuring continuous improvement, regulatory compliance, and alignment of features across platforms. Ability to develop close partnerships on initiatives and their deliverables is critical to meet overall CE business objectives, KPIs, and OKRs at high pace.

The ideal candidate should have strong background in product management, e-commerce, and customer experience and the ability to combine product vision with qualitative and quantitative research to effectively lead the team in delivering value to our customers and business.

CE IGHS PM will also be working closely with marketing, business, content teams, and other peers from relevant teams and departments throughout organization to ensure collaboration, alignment, and in-time risk mitigation and delivery.

Join our team if you strive to be the best in the world at what you do and want to be surrounded by others who do so as well.

• Develop and execute product strategies, detailed gap analyses, and roadmaps for online grocery shopping applications.
• Define and track KPIs and OKRs that ladder up to company level goals, to monitor and evaluate product success.
• Manage and prioritize product backlog and features deliveries.
• Work closely with teams, peers, and business owners to create epics and user stories to specify and document features for implementation.
• Collaborate with UX/UI designers, engineers, marketers, and content managers to enhance user experience.
• Define and oversee A/B testing and other experimentation and analytics methods to optimize product features and assure successful deployment.
• Ensure timely delivery of product changes, updates, and features.
• Manage the entire lifecycle from ideation to launch and post-launch initiatives evaluation.
• Conduct/consume market research and analyze customer feedback to identify gaps and opportunities for product improvements.
• Effectively document and explain new requirements using user stories, personas, and acceptance tests.
• Collect and address customer feedback and user ratings.
• Serve as an expert resource for all matters relating to IGHS.
• Support teams in breaking down complex initiatives (epics) into smaller deliverable chunks of value that can be implemented faster.
• Work closely with Engineering to plan sprints/releases that deliver maximum value with the least effort and resources.
• Present future product and its functional/engineering capabilities, including demonstrating the platform existing and new features to stakeholders and other groups.
• Drive acceptance and adoption of IGHS priorities with product, business, and engineering stakeholders.
• Identify and timely address impediments and ensure that the right capabilities are delivered.
• Ensure compliance with relevant regulations and data privacy standards.
• Monitor, report, and timely escalate and resolve any bugs or issues on pre-prod and production environment.